Privacy Policy

Glass Extensions is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our products and services.

Glass Extensions is a trading style of JOYELSE LIMITED, registered in England and Wales under company number 09049205. Our registered office is Camburgh House, 27 New Dover Road, Canterbury, Kent, United Kingdom, CT1 3DN.

For the purposes of UK data protection law, JOYELSE LIMITED is the data controller responsible for the personal information covered by this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:

• Personal Information: This includes your name, email address, phone number, or any other information you voluntarily provide when filling out forms, making enquiries, or engaging with our services.
• Non-Personal Information: Information such as your IP address, browser type, and usage data, which is collected automatically through cookies and similar technologies.
• Third-Party Information: If your enquiry involves a third party, we may share the information you provide with them to facilitate a response.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries or provide you with the services you request.
• To manage and improve the functionality of our website.
• To comply with legal and regulatory requirements.

We only process personal information where we have a legal basis to do so, such as your consent, our legitimate interests, or our legal obligations.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• With Third Parties: When your enquiry requires us to involve a third party to provide an appropriate response or service.
• Legal Requirements: If required by law, to enforce our terms, or to protect the rights, safety, or property of ourselves or others.

We ensure that any third parties we work with are GDPR-compliant and process your data in accordance with this Privacy Policy.

4. Your Rights

Under GDPR, you have the following rights:

• The right to access the personal information we hold about you.
• The right to correct or update your information.
• The right to request the deletion of your data (where applicable).
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the details provided on our site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

6. Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our site. You can control or disable cookies through your browser settings. By using our site, you consent to the use of cookies in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us using the details provided on our website.